Edieal J. Pinker Associate Professor of Computers and Information Systems and Operations Management Director of Center for Information Intensive Services Office: CS3-345 Carol Simon Hall Phone: (585) 275-2131 Fax: (585) 273-1140 E-Mail: PINKER@simon.rochester.edu Full C.V. Workshop on Information Intensive Services May 15, 2009 Simon School of Business at the University of Rochester.