Professor Dobson’s current work concentrates on the application of process improvement principles to health care and other industries. The methodology employed is known as “Six Sigma,” which refers to a set of tools for doing fact-based decision making in process improvement. He teaches an elective course on Six Sigma and Lean as well as the core operations course. He remains interested in the interface of operations and marketing. Examples include work on the management of product variety, product line design, and the interface of production and distribution. His past work was in job shop scheduling and batch manufacturing. His articles have appeared in Management Science, Marketing Science, Operations Research, Manufacturing and Service Operations Management, and Transportation Science. He is associate editor for Interfaces and a member of the editorial board of the International Journal of Services and Operations Management and Operations Management Education Review. He is a member of INFORMS, ASQ, and Beta Gamma Sigma.
BS, Operations Research and Industrial Engineering
PhD, Operations Research