Vera Tilson

Vera Tilson

Associate Professor
Area(s) of Expertise
Operations Management
Bio

Prior to her academic career, Professor Tilson worked as a software engineer and project manager in telecommunications, medical instrumentation, supply chain software and financial industries.

Courses
Managing Health Care Operations
Operations Management
Adv Topics in CIS and OM
Operations Management: Business Problems Context
Research Interests
Professor Tilson’s research interests are in health care operations, stochastic scheduling and supply chain management. She has published articles in the Management Science, MSOM, OR, Production and Operations Management Journal, DSS, European Journal of Operations Research, and others.
Teaching Interests

Professor Tilson's teaching interests are in quantitative decision making and in healthcare operations management. She was the recipient of the MBA Superior Teaching award in 2009.

Publications
Case—A Data-Driven Approach to Improving Hospital Observation Unit Operations
2022
INFORMS Transactions on Education
Issue
22
Intra-day Dynamic Rescheduling under Patient No-shows
2022
Proceedings of the 55th Hawaii International Conference on System Sciences
Machine Learning, Ethics and Change Management in Healthcare
2022
ORMS Today
Volume
48
Case Article -- Machine Learning, Ethics and Change Management: A Data-Driven Approach to Improving Hospital Observation Unit Operations
2022
Informs Transactions on Education
Accounting for Capacity: A Real Time Optimization Approach to Managing Observation Unit Utilization
2021
Naval Research Logistics
The Impact of Custom Contracting and the Infomediary Role of Healthcare GPOs
2019
PRODUCTION AND OPERATIONS MANAGEMENT
Issue
3
Volume
28
Simulation Model to Study Provider Capacity Release Schedules under Time-Varying Demand Rate for Acute Appointments, Demand for Follow-Up Appointments, and Time-Dependent No Show Rate
2019
Proceedings of the 52nd Hawaii International Conference on System Sciences
Reducing Costs of Managing Medication Inventory in Automated Dispensing System in Hospital Units
2019
Proceedings of the 52nd Hawaii International Conference on System Sciences.
Issue
2019
Case Article—Medication Waste Reduction in an In-Hospital Pharmacy: A Case That Bridges Problem Solving Between a Traditional Case and an Industry Project
2016
INFORMS Transactions on Education
Issue
2
Volume
16
Case—Medication Waste Reduction in an In-Hospital Pharmacy
2016
INFORMS Transactions on Education
Case—Medication Waste Reduction in an In-Hospital Pharmacy, Part A
2016
INFORMS Transactions on Education
Issue
2
Volume
16
Configuring surgical instrument trays to reduce costs
2015
IIE Transactions on Healthcare Systems Engineering
Optimizing the timing and number of batches for compounded sterile products in an in-hospital pharmacy
2015
Decision Support Systems
Volume
76
Configuring Surgical Instrument Tray Sets to Reduce OR Costs
2015
INFORMS Healthcare Conference
On the Complexity of Project Scheduling to Minimize Exposed Time
2014
European Journal of Operational Research
Issue
2
Volume
237
Monopoly Production and Pricing of Finitely Durable Goods with Strategic Consumers' Fluctuating Willingness to Pay
2014
International Journal of Production Economics
Issue
154
Mathematical Modeling to Reduce Waste of Compounded Sterile Products in Hospital Pharmacies
2014
Hospital Pharmacy
Issue
7
Volume
49
Quantitative Case Study: Use of Pharmacy Patient Information Systems to Improve Operational Efficiency
2014
System Sciences (HICSS), 2014 47th Hawaii International Conference
Use of a Markov Decision Process Model for Treatment Selection in an Asymptomatic Disease with Consideration of Risk Sensitivity
2013
Socio-Economic Planning Sciences
Technical Note—Managing a Secret Project
2013
Operations Research
Issue
1
Volume
61
The Impact of Technology on the Labor Procurement Process
2013
HICSS - 46
Optimal Workflow Decisions for Investigators in Systems with Interruptions
2013
Management Science
Issue
5
Volume
59
A Queueing Model to Evaluate the Impact of Patient “Batching” on Throughput and Flow Time in a Medical Teaching Facility
2012
Manufacturing and Service Operations Management
Issue
4
Volume
14
Case Article—Vermillion OVA1 Test
2012
INFORMS Transactions on Education
Issue
3
Volume
12
Case—Vermillion OVA1 Test, Part A
2012
INFORMS Transactions on Education
Issue
3
Volume
12
Case—Vermillion OVA1 Test, Part B
2012
INFORMS Transactions on Education
Issue
3
Volume
12
Literature survey: Mathematical models in the analysis of durable goods with emphasis on information systems and operations management issues
2012
Decision Support Systems
Issue
2
Volume
53
Analytical Model of Adoption of item level RFID in a two-echelon supply chain with shelf-space and price-dependent demand
2011
Decision Support Systems
Issue
2011
Volume
51
Inventory Decisions for Durable Goods with Volatile Demand
2011
Proceedings of the 45th Hawaii International Conference on System Sciences
Reminder Systems for Reducing No-shows in Office Practices
2011
Proceedings of the 45th Hawaii International Conference on System Sciences
Unexpected Motivations behind Joining Group Purchasing Organization (GPO)
2011
Proceedings of the 44th Hawaii International Conference on Systems Sciences
Literature Survey: Mathematical Models in the Analysis of Durable Goods with Applications to IS Research
2011
Institute of Electrical and Electronics Engineers (IEEE)
A Research Agenda for Emerging Roles of Healthcare GPOs and Their Evolution from Group Purchasing to Information Sharing to Strategic Consulting
2010
Proceedings of the 43rd Hawaii International Conference on System Sciences
Analytical Model of Adoption of Item Level RFID in a Two-Echelon Supply Chain with Shelf-Space and Price-Dependent Demand
2010
Proceedings of the 43rd Hawaii International Conference on System Sciences
Unanticipated Influence of Coordination Mechanisms on Physician Workstyles and ED Operational Efficiency
2010
Proceedings of the Americas Conference on Information Systems
Channel Strategies for Durable Goods
2009
Productions and Operations Management
Issue
2009
Volume
18
Pricing and Allocation of Retail Space with One RFID Enabled Supplier and One Non-RFID Enabled Supplier
2009
International Journal of Revenue Management
Issue
2009
Volume
3
Scheduling Projects with Stochastic Activity Duration to Maximize EPV
2009
European Journal of Operational Research
Issue
2009
Volume
198
Monotonicity Properties of Wholesale Price Contracts
2008
Mathematical Social Sciences
Issue
2008
Volume
56
Operational Performance of a US Emergency Department: Impact of Coordination Mechanisms and Physician Workstyles
2008
Proceedings of the 13th International Conference on Productivity and Quality Research
Unanticipated Influence of Coordination Mechanisms on Physician Workstyles and ED Operational Efficiency
2008
3-349 Carol Simon Hall
585.275.7956